Terms and Conditions

Terms and Conditions
Welcome to EcoHeat Plumbing! These Terms and Conditions govern your use of our website, located at https://ecoheatplumbing.co.uk (the "Site"), and our plumbing, heating, and other related services (the "Services"). By accessing or using our Site and Services, you agree to comply with these Terms and Conditions. If you disagree with any part of these terms, please discontinue using our Site and Services.

Definitions

We/Us/Our: Refers to EcoHeat Plumbing. You/Your/Client: Refers to any individual or entity accessing or using our Site or Services. Services: Refers to plumbing, heating, and all other services provided by EcoHeat Plumbing.

Service Agreement

EcoHeat Plumbing offers professional plumbing, heating, and related services. When you hire us, a service agreement will be established outlining the scope of work, timeline, and pricing. All agreements are subject to these Terms and Conditions.

Pricing and Payment

All service charges will be clearly communicated before work commences. We reserve the right to request a deposit before starting work on large projects.
Payments are due upon completion of work unless otherwise agreed upon in writing. Late payments may incur additional charges.

Cancellation and Rescheduling

You may cancel or reschedule a service booking up to 24 hours before the scheduled appointment time without incurring any fees.
Cancellations within 24 hours of the appointment may be subject to a cancellation fee. EcoHeat Plumbing reserves the right to cancel or reschedule services in case of unforeseen circumstances, with prior notice to the client.

Warranty and Guarantee

We provide a guarantee for the workmanship and materials used in our services, subject to the nature of the work.
Any defects resulting from our work will be rectified free of charge, provided they are reported within the specified warranty period.
The warranty does not cover damage or faults caused by improper use, wear and tear, or interference by third parties.
Liability. EcoHeat Plumbing will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
We will make every effort to ensure the safety and care of your property while providing our services. However, we will not be liable for damage caused by pre-existing conditions, unforeseen circumstances, or the actions of third parties.

Any claim against us must be submitted in writing within 30 days of the completion of the work.

Access and Permissions

You agree to provide us with access to your property to complete the agreed-upon work. Any delays caused by lack of access, obstructions, or other factors outside our control may result in additional charges or delays.

Use of Website

You agree to use the Site for lawful purposes only. You agree not to copy, distribute, modify, or otherwise interfere with any content or material on the Site without our prior written consent. We do not guarantee that the Site will be available at all times or be free from errors or interruptions.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information.
Intellectual Property. All content, designs, logos, and trademarks on the Site are owned by EcoHeat Plumbing and are protected under intellectual property laws. You may not reproduce or use any of this content without our prior written consent.

Changes to Terms and Conditions

We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our Site and Services constitutes acceptance of the updated terms. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions regarding these Terms and Conditions or require further information, please contact us:
EcoHeat Plumbing
Website: https://ecoheatplumbing.co.uk
Email: info@ecoheatplumbing.co.uk

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By using our Site and Services, you agree to these Terms and Conditions.